Preferred Claim Solutions | Expert Public Adjusters for Your Claims

Building Back Stronger Communities

Stop Running From
Your Damages

We are experts in assessing property damage, interpreting
insurance policies, and helping you receive a fair settlement.

Licensed Public Adjusters

No Damages

Should be Overlooked

Disaster strikes, and lives are disrupted. Preferred Claim Solutions is here to help you rebuild. We’re not just property damage experts; we’re community builders. Our mission is to restore your home and your peace of mind. With over 20+ years of experience, we’ve helped countless homeowners and businesses recover from devastating losses. Our commitment to excellence and our no-recovery, no-cost policy sets us apart. Let us handle the insurance complexities while you focus on what truly matters: rebuilding your life.

+1 (877) 727-0008

+1 (305) 253-1188

Collective years of experience

0 +

Years in the
Industry

0 +

of Claims Represented

$ 0 M+

in Claimed
Settlement

OUR SERVICES

Services

We are Public Adjusters specializing in all types of losses, dedicated to securing fair settlements for your claims.

Water Damage

Restoring your property to pre-loss condition.

Mold Damage

Protecting your health and home.

Fire Damage

Rebuilding from the ashes.

Vandalism Damage

We’re Here to Help You Recover

Storm Damage

Weathering the storm together

Latest Projects

Our Events

And Community Involvement

Our Effective Method

HOME DAMAGE? GET A FREE INSPECTION!

Do you have damage in your home? Call PCS today or contact us through the adjacent form. Our expert inspectors have decades of damage assessment experience under their belts. Remember, not all damage is visible to the naked eye! Whether you are a homeowner, a property manager, or a business, we can help identify and assess property damage for you, free of charge.

01 Submit Your Claim

If our thorough investigation finds sufficient evidence to qualify for a claim, a contract is signed. There are no hidden clauses or complex terms—our letter of representation simply authorizes us to communicate with your insurance company on your behalf.

02 Inspections

Our expert team ensures a thorough analysis of your loss, creating a detailed estimate for the carrier. We manage the inspection and present all evidence, saving you time and effort.

03 Negotiations + Settlement

Our 20+ years of experience has allowed Preferred Claim Solutions to be a reputable powerhouse amongst all insurance companies throughout the US. Our longstanding reputation has created comfort for our clients in being able to come to a quicker resolution for their claims. Once your check is received, we don’t stop there! Our incredible team is there to guide you and help you feel like your house is your home again.

If you suspect property damage, call us +1 (305) 253-1188 or fill out our form, and our team will contact you within 24 hours.

Our Team

Experienced Public Adjuster

Chief Executive Officer, Owner, Public Adjuster

Steffany Velasquez

Director of Operations, Public Adjuster

Nick Pestana

Public Adjuster

Oscar Garcia

Our Team

Experienced Public Adjuster

Chief Executive Officer, Owner, Public Adjuster

Steffany Velasquez

Director of Operations, Public Adjuster

Nick Pestana

Public Adjuster

Oscar Garcia

Book a free inspection

+1 (877) 727-0008

    
 
 
        
   Eve 
 2024-07-15
 
 
  Days after hurricane Ian, the public adjuster Oscar and some other staff members came to SWFL to assess the damages and have people file claims with them.  Things started out well, however, as months went by that is when he became dishonest.  One incident was our insurance company had their inspector come to our house to assess the damages, Oscar asked us to leave the premises and that he would be meeting the inspector. Well, you see my husband did leave, however he just went across the street to the neighbor’s house, and guess what Oscar NEVER showed up! On 3 occasions I asked Oscar if he was there, and he lied all 3 times. At that point his character and integrity were not one I could trust.  Oscar decided to communicate with my husband only.  How unprofessional is that! What he didn’t know is that in our household, my husband and I make decisions together no matter what.
As to Idana in the mortgage department, her tone is very condescending!  When we had questions, she showed frustration when doing her job, which is explaining things in detail.  She also liked to always place blame on our insurance and mortgage company for not doing something, which in turn it was her department who failed to do so. Asked her to show me proof of the communication and she was not able to, but our insurance and mortgage company had documentation of all conversations had with them. She also withheld information from us.

I’m hoping to get in touch with the owner of the company to give them a detailed explanation on our overall experience with their employees.

Our final thoughts of this company’s staff: they are unprofessional, dishonest, condescending and they take on more than they can handle.

After reading this review you make your own decision if you would like to work with this company.
  
 
       
   Ed Morning 
 2024-05-20
 
 
  Great job !!
  
 
       
   Rodney Rouse 
 2024-05-13
 
 
  Robertson was awesome to work with.  Excellent customer service kept is informed every step of the way.  I highly recommend having a public adjuster if you are dealing with an insurance claim.  I Will definitely recommend and use this company again.
  
 
       
   Francisco Fonseca 
 2024-04-23
 
 
  En mi opinión PCS es la mejor compañía de Ajustadores Públicos que he conocido una mención muy especial para el Ajustador Robertson Lainez, por su dedicación y su empeño en ayudar a los clientes
  
 
       
   Abadia Escobosa 
 2024-03-25
 
 
  Muy agradecida con el servicio recibido por Preffered Claims’s Solutions. Alta calidad humana en cada paso del proceso. Abierta comunicación desde el principio hasta el cierre. Lo recomiendo 100%. Por su elevado profesionalismo y dedicación. Gracias!!!!
  
 
       
   Irma Mujica 
 2024-03-07
 
 
  Excelente experiencia con esta empresa. Muy agradecida con John Shroyer, muy profesional y diligente. No duden en contactarlo.
  
 
       
   Timothy Buchanan 
 2024-03-04
 
 
  Very professional
  
 
       
   Kismeth Hermoso 
 2024-02-29
 
 
  De verdad que increíble esta compañía. John Shroyer fue mi ajustador público y me ayudó muchísimo, es una persona super honesta y que está disponible para responder tus preguntas en todo momento, lo recomendaría al 100%.
  
 
       
   Ruben Moreno 
 2024-02-28
 
 
  Really thankful for the all the service and help I received by the hand of John Shroyer . Amazing and polite treatment. 100% sure he will do all for your case
  
 
       
   Paola Valdes 
 2024-02-27
 
 
  Working with PCS was extremely pleasant. From Steffany to the ladies that answer the phone. My adjuster kept me informed at every stage of my claim. I would definitely recommend working with PCS for your claims.

Book a free inspection

+1 (877) 727-0008

    
 
 
        
   Eve 
 2024-07-15
 
 
  Days after hurricane Ian, the public adjuster Oscar and some other staff members came to SWFL to assess the damages and have people file claims with them.  Things started out well, however, as months went by that is when he became dishonest.  One incident was our insurance company had their inspector come to our house to assess the damages, Oscar asked us to leave the premises and that he would be meeting the inspector. Well, you see my husband did leave, however he just went across the street to the neighbor’s house, and guess what Oscar NEVER showed up! On 3 occasions I asked Oscar if he was there, and he lied all 3 times. At that point his character and integrity were not one I could trust.  Oscar decided to communicate with my husband only.  How unprofessional is that! What he didn’t know is that in our household, my husband and I make decisions together no matter what.
As to Idana in the mortgage department, her tone is very condescending!  When we had questions, she showed frustration when doing her job, which is explaining things in detail.  She also liked to always place blame on our insurance and mortgage company for not doing something, which in turn it was her department who failed to do so. Asked her to show me proof of the communication and she was not able to, but our insurance and mortgage company had documentation of all conversations had with them. She also withheld information from us.

I’m hoping to get in touch with the owner of the company to give them a detailed explanation on our overall experience with their employees.

Our final thoughts of this company’s staff: they are unprofessional, dishonest, condescending and they take on more than they can handle.

After reading this review you make your own decision if you would like to work with this company.
  
 
       
   Ed Morning 
 2024-05-20
 
 
  Great job !!
  
 
       
   Rodney Rouse 
 2024-05-13
 
 
  Robertson was awesome to work with.  Excellent customer service kept is informed every step of the way.  I highly recommend having a public adjuster if you are dealing with an insurance claim.  I Will definitely recommend and use this company again.
  
 
       
   Francisco Fonseca 
 2024-04-23
 
 
  En mi opinión PCS es la mejor compañía de Ajustadores Públicos que he conocido una mención muy especial para el Ajustador Robertson Lainez, por su dedicación y su empeño en ayudar a los clientes
  
 
       
   Abadia Escobosa 
 2024-03-25
 
 
  Muy agradecida con el servicio recibido por Preffered Claims’s Solutions. Alta calidad humana en cada paso del proceso. Abierta comunicación desde el principio hasta el cierre. Lo recomiendo 100%. Por su elevado profesionalismo y dedicación. Gracias!!!!
  
 
       
   Irma Mujica 
 2024-03-07
 
 
  Excelente experiencia con esta empresa. Muy agradecida con John Shroyer, muy profesional y diligente. No duden en contactarlo.
  
 
       
   Timothy Buchanan 
 2024-03-04
 
 
  Very professional
  
 
       
   Kismeth Hermoso 
 2024-02-29
 
 
  De verdad que increíble esta compañía. John Shroyer fue mi ajustador público y me ayudó muchísimo, es una persona super honesta y que está disponible para responder tus preguntas en todo momento, lo recomendaría al 100%.
  
 
       
   Ruben Moreno 
 2024-02-28
 
 
  Really thankful for the all the service and help I received by the hand of John Shroyer . Amazing and polite treatment. 100% sure he will do all for your case
  
 
       
   Paola Valdes 
 2024-02-27
 
 
  Working with PCS was extremely pleasant. From Steffany to the ladies that answer the phone. My adjuster kept me informed at every stage of my claim. I would definitely recommend working with PCS for your claims.

Testimonials

Real People, Real Results

Entire crew was very professional, went above and beyond in service Roof looked great when it was finished.

Max Benjamin,

Los Angeles

Patrick & the staff were extremely easy to work & kept the project on schedule. The work was performed in a professional manner.

Rory Caleb,

Philadelphia

Im very Happy. Mike did a super job. I will be having for some more work later this summer on my sky lights. we recommend shelder

Jasper Kai,

San Antonia

Entire crew was very professional, went above and beyond in service Roof looked great when it was finished.

Max Benjamin,

Los Angeles

Patrick & the staff were extremely easy to work & kept the project on schedule. The work was performed in a professional manner.

Rory Caleb,

Philadelphia

Im very Happy. Mike did a super job. I will be having for some more work later this summer on my sky lights. we recommend shelder

Jasper Kai,

San Antonia

    
 
 
        
   Eve 
 2024-07-15
 
 
  Days after hurricane Ian, the public adjuster Oscar and some other staff members came to SWFL to assess the damages and have people file claims with them.  Things started out well, however, as months went by that is when he became dishonest.  One incident was our insurance company had their inspector come to our house to assess the damages, Oscar asked us to leave the premises and that he would be meeting the inspector. Well, you see my husband did leave, however he just went across the street to the neighbor’s house, and guess what Oscar NEVER showed up! On 3 occasions I asked Oscar if he was there, and he lied all 3 times. At that point his character and integrity were not one I could trust.  Oscar decided to communicate with my husband only.  How unprofessional is that! What he didn’t know is that in our household, my husband and I make decisions together no matter what.
As to Idana in the mortgage department, her tone is very condescending!  When we had questions, she showed frustration when doing her job, which is explaining things in detail.  She also liked to always place blame on our insurance and mortgage company for not doing something, which in turn it was her department who failed to do so. Asked her to show me proof of the communication and she was not able to, but our insurance and mortgage company had documentation of all conversations had with them. She also withheld information from us.

I’m hoping to get in touch with the owner of the company to give them a detailed explanation on our overall experience with their employees.

Our final thoughts of this company’s staff: they are unprofessional, dishonest, condescending and they take on more than they can handle.

After reading this review you make your own decision if you would like to work with this company.
  
 
       
   Ed Morning 
 2024-05-20
 
 
  Great job !!
  
 
       
   Rodney Rouse 
 2024-05-13
 
 
  Robertson was awesome to work with.  Excellent customer service kept is informed every step of the way.  I highly recommend having a public adjuster if you are dealing with an insurance claim.  I Will definitely recommend and use this company again.
  
 
       
   Francisco Fonseca 
 2024-04-23
 
 
  En mi opinión PCS es la mejor compañía de Ajustadores Públicos que he conocido una mención muy especial para el Ajustador Robertson Lainez, por su dedicación y su empeño en ayudar a los clientes
  
 
       
   Abadia Escobosa 
 2024-03-25
 
 
  Muy agradecida con el servicio recibido por Preffered Claims’s Solutions. Alta calidad humana en cada paso del proceso. Abierta comunicación desde el principio hasta el cierre. Lo recomiendo 100%. Por su elevado profesionalismo y dedicación. Gracias!!!!
  
 
       
   Irma Mujica 
 2024-03-07
 
 
  Excelente experiencia con esta empresa. Muy agradecida con John Shroyer, muy profesional y diligente. No duden en contactarlo.
  
 
       
   Timothy Buchanan 
 2024-03-04
 
 
  Very professional
  
 
       
   Kismeth Hermoso 
 2024-02-29
 
 
  De verdad que increíble esta compañía. John Shroyer fue mi ajustador público y me ayudó muchísimo, es una persona super honesta y que está disponible para responder tus preguntas en todo momento, lo recomendaría al 100%.
  
 
       
   Ruben Moreno 
 2024-02-28
 
 
  Really thankful for the all the service and help I received by the hand of John Shroyer . Amazing and polite treatment. 100% sure he will do all for your case
  
 
       
   Paola Valdes 
 2024-02-27
 
 
  Working with PCS was extremely pleasant. From Steffany to the ladies that answer the phone. My adjuster kept me informed at every stage of my claim. I would definitely recommend working with PCS for your claims.

    
 
 
        
   Eve 
 2024-07-15
 
 
  Days after hurricane Ian, the public adjuster Oscar and some other staff members came to SWFL to assess the damages and have people file claims with them.  Things started out well, however, as months went by that is when he became dishonest.  One incident was our insurance company had their inspector come to our house to assess the damages, Oscar asked us to leave the premises and that he would be meeting the inspector. Well, you see my husband did leave, however he just went across the street to the neighbor’s house, and guess what Oscar NEVER showed up! On 3 occasions I asked Oscar if he was there, and he lied all 3 times. At that point his character and integrity were not one I could trust.  Oscar decided to communicate with my husband only.  How unprofessional is that! What he didn’t know is that in our household, my husband and I make decisions together no matter what.
As to Idana in the mortgage department, her tone is very condescending!  When we had questions, she showed frustration when doing her job, which is explaining things in detail.  She also liked to always place blame on our insurance and mortgage company for not doing something, which in turn it was her department who failed to do so. Asked her to show me proof of the communication and she was not able to, but our insurance and mortgage company had documentation of all conversations had with them. She also withheld information from us.

I’m hoping to get in touch with the owner of the company to give them a detailed explanation on our overall experience with their employees.

Our final thoughts of this company’s staff: they are unprofessional, dishonest, condescending and they take on more than they can handle.

After reading this review you make your own decision if you would like to work with this company.
  
 
       
   Ed Morning 
 2024-05-20
 
 
  Great job !!
  
 
       
   Rodney Rouse 
 2024-05-13
 
 
  Robertson was awesome to work with.  Excellent customer service kept is informed every step of the way.  I highly recommend having a public adjuster if you are dealing with an insurance claim.  I Will definitely recommend and use this company again.
  
 
       
   Francisco Fonseca 
 2024-04-23
 
 
  En mi opinión PCS es la mejor compañía de Ajustadores Públicos que he conocido una mención muy especial para el Ajustador Robertson Lainez, por su dedicación y su empeño en ayudar a los clientes
  
 
       
   Abadia Escobosa 
 2024-03-25
 
 
  Muy agradecida con el servicio recibido por Preffered Claims’s Solutions. Alta calidad humana en cada paso del proceso. Abierta comunicación desde el principio hasta el cierre. Lo recomiendo 100%. Por su elevado profesionalismo y dedicación. Gracias!!!!
  
 
       
   Irma Mujica 
 2024-03-07
 
 
  Excelente experiencia con esta empresa. Muy agradecida con John Shroyer, muy profesional y diligente. No duden en contactarlo.
  
 
       
   Timothy Buchanan 
 2024-03-04
 
 
  Very professional
  
 
       
   Kismeth Hermoso 
 2024-02-29
 
 
  De verdad que increíble esta compañía. John Shroyer fue mi ajustador público y me ayudó muchísimo, es una persona super honesta y que está disponible para responder tus preguntas en todo momento, lo recomendaría al 100%.
  
 
       
   Ruben Moreno 
 2024-02-28
 
 
  Really thankful for the all the service and help I received by the hand of John Shroyer . Amazing and polite treatment. 100% sure he will do all for your case
  
 
       
   Paola Valdes 
 2024-02-27
 
 
  Working with PCS was extremely pleasant. From Steffany to the ladies that answer the phone. My adjuster kept me informed at every stage of my claim. I would definitely recommend working with PCS for your claims.